Business of Tech: Daily 10-Minute IT Services Insights

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Business of Tech: Daily 10-Minute IT Services Insights

Business of Tech: Daily 10-Minute IT Services Insights

Muumbaji: MSP Radio

In 10 minutes daily, The Business of Tech delivers the latest IT services and MSP-focused news and commentary. Curated to stories that matter with commentary answering 'Why Do We Care?', channel veteran Dave Sobel brings you up to speed and provides resources to go deeper. With insights and analysis...

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AI Assistants Mislead Users, Wikipedia Traffic Drops, and New Co-Pilots Enhance Collaboration

AI Assistants Mislead Users, Wikipedia Traffic Drops, and New Co-Pilots Enhance Collaboration

AI assistants are currently misrepresenting news content 45% of the time, according to a study by the European Broadcasting Union. This research, whic...

2025-10-28 21:00:00 00:16:07
Pakua
Small Business Confidence Dips Amid Inflation; IT Spending to Exceed $6 Trillion by 2026

Small Business Confidence Dips Amid Inflation; IT Spending to Exceed $6 Trillion by 2026

Small business confidence has declined as inflation concerns rise, with 71% of owners expressing worries about ongoing price increases, according to t...

2025-10-27 21:00:00 00:12:59
Pakua
Transforming Small Business Marketing: Thrive's AI-Driven SaaS Strategy for Growth

Transforming Small Business Marketing: Thrive's AI-Driven SaaS Strategy for Growth

In this episode of The Business of Tech, host Dave Sobel engages in a conversation with Tammy Cannizzaro, the Chief Marketing Officer at Thrive, a com...

2025-10-26 06:00:00 00:20:33
Pakua
AI's Role in Empowering Skilled Workers, Cybersecurity as Core for MSPs, and SMBs' Readiness

AI's Role in Empowering Skilled Workers, Cybersecurity as Core for MSPs, and SMBs' Readiness

The podcast episode explores three significant shifts impacting the managed service provider (MSP) and technology landscape. The first topic centers o...

2025-10-25 06:00:00 00:41:39
Pakua
AI Readiness Gap: Executives Confident, Workers Struggling Amid Federal Shutdown and Scope Creep

AI Readiness Gap: Executives Confident, Workers Struggling Amid Federal Shutdown and Scope Creep

Executives are increasingly optimistic about the potential of artificial intelligence (AI) to transform their organizations, with 87% believing it wil...

2025-10-24 21:00:00 00:15:53
Pakua
U.S. Cybersecurity Cuts, AI Breach Surge, and Small Business Optimism Plummets Amid Automation

U.S. Cybersecurity Cuts, AI Breach Surge, and Small Business Optimism Plummets Amid Automation

U.S. federal cybersecurity policy has regressed by approximately 13%, according to a report from the Cyberspace Solarium Commission 2.0. This decline...

2025-10-23 21:00:00 00:14:20
Pakua
OpenAI's ChatGPT Atlas Launches, TeamViewer Integrates with Salesforce, and Serval Raises $47M

OpenAI's ChatGPT Atlas Launches, TeamViewer Integrates with Salesforce, and Serval Raises $47M

OpenAI has launched ChatGPT Atlas, an AI-powered browser designed to compete with Google in the realm of online information searches. Initially availa...

2025-10-22 21:00:00 00:13:58
Pakua
SMBs Boost Cybersecurity Spending but Lack Readiness; AWS Outage Highlights Knowledge Loss

SMBs Boost Cybersecurity Spending but Lack Readiness; AWS Outage Highlights Knowledge Loss

Small and medium-sized businesses (SMBs) are significantly increasing their spending on cybersecurity solutions, with managed detection and response (...

2025-10-21 21:00:00 00:14:20
Pakua
Windows 11's AI Features, Salesforce's New IT Service, and Office 2016/2019 Sunset

Windows 11's AI Features, Salesforce's New IT Service, and Office 2016/2019 Sunset

Microsoft is significantly enhancing Windows 11 by integrating artificial intelligence capabilities, transforming the PC experience into what the comp...

2025-10-20 21:00:00 00:16:07
Pakua
AI's Impact on Human Agency: Navigating Governance, Ethics, and Productivity in Tech with Jacob Ward

AI's Impact on Human Agency: Navigating Governance, Ethics, and Productivity in Tech with Jacob Ward

Jacob Ward, a technology journalist and author, delves into the complex relationship between artificial intelligence (AI), human behavior, and social...

2025-10-19 06:00:00 00:26:45
Pakua
AI Adoption Stalls: MSPs Shift to Workflow Solutions Amid Vendor Consolidation and New Funding Models

AI Adoption Stalls: MSPs Shift to Workflow Solutions Amid Vendor Consolidation and New Funding Models

The podcast discusses the current state of AI adoption among Managed Service Providers (MSPs) and the challenges they face in delivering measurable re...

2025-10-18 06:00:00 00:41:37
Pakua
Hybrid Work Evolves: AI Boosts Productivity, But Young Workers Face Job Declines

Hybrid Work Evolves: AI Boosts Productivity, But Young Workers Face Job Declines

Hybrid work is evolving into a strategic approach for organizations, rather than disappearing. Recent data indicates that 43% of small and mid-sized b...

2025-10-17 21:00:00 00:15:43
Pakua
F5 Security Breach Prompts CISA Action, NIST AI Risks, SMBs Must Adapt, Apple Boosts Bug Bounty

F5 Security Breach Prompts CISA Action, NIST AI Risks, SMBs Must Adapt, Apple Boosts Bug Bounty

The Cybersecurity and Infrastructure Security Agency (CISA) has issued an emergency directive for federal agencies to update their F5 products followi...

2025-10-16 21:00:00 00:14:24
Pakua
AI Hype Peaks: Forrester's Predictions, G2's Success, and New Chip Wars with Apple & Intel

AI Hype Peaks: Forrester's Predictions, G2's Success, and New Chip Wars with Apple & Intel

Forrester's latest report indicates that the AI hype wave is reaching its peak, with many enterprises expected to delay a significant portion of their...

2025-10-15 21:00:00 00:16:35
Pakua
AI Revolutionizes IT Management, California Regulates Chatbots, and Windows 10 Hits End of Life

AI Revolutionizes IT Management, California Regulates Chatbots, and Windows 10 Hits End of Life

AI is revolutionizing IT service management, significantly enhancing productivity and operational efficiency. A recent report indicates that AI has re...

2025-10-14 21:00:00 00:14:41
Pakua
Defending Against AI-Driven Email Threats: Insights from MSP Experts on Modern Security Challenges

Defending Against AI-Driven Email Threats: Insights from MSP Experts on Modern Security Challenges

The Business of Tech Lounge features a discussion on the evolving landscape of email security, focusing on the modern threats that organizations face...

2025-10-12 09:00:00 00:56:19
Pakua
AI's Memory Crisis: Hardware Costs Surge, Tech Hiring Booms, and Amazon Faces Inshittification

AI's Memory Crisis: Hardware Costs Surge, Tech Hiring Booms, and Amazon Faces Inshittification

AI's increasing demand for memory and storage is leading to a significant pricing crisis in the hardware market, with projections indicating that this...

2025-10-10 21:00:00 00:16:54
Pakua
AI Cyberattacks Surge as Gartner Predicts 50% Security Budget Shift to Prevention by 2030

AI Cyberattacks Surge as Gartner Predicts 50% Security Budget Shift to Prevention by 2030

AI-powered cyberattacks are rapidly evolving, prompting a significant shift in cybersecurity strategies. According to a recent Gartner report, IT lead...

2025-10-09 21:00:00 00:14:11
Pakua
Kaseya’s AI claims , OpenAI’s trillion-dollar risk , The rise of AI infrastructure

Kaseya’s AI claims , OpenAI’s trillion-dollar risk , The rise of AI infrastructure

Kaseya made headlines at DattoCon by announcing its shift to becoming an “AI-first” company, highlighted by its acquisition of INKY, a generative AI e...

2025-10-08 21:00:00 00:14:49
Pakua
OpenAI's AI Revolution: New Models, AMD Deal, and Deloitte's AI Accountability Crisis"

OpenAI's AI Revolution: New Models, AMD Deal, and Deloitte's AI Accountability Crisis"

OpenAI has made significant strides in the AI landscape with a series of announcements that position it as a leading platform in the industry. The int...

2025-10-07 21:00:00 00:15:01
Pakua
AI Governance Spending Soars as Cloud Costs Rise; Huntress Partners with SureWeb in Channel Shift

AI Governance Spending Soars as Cloud Costs Rise; Huntress Partners with SureWeb in Channel Shift

Enterprises are significantly increasing their investments in AI governance as the risks associated with artificial intelligence become more apparent....

2025-10-06 21:00:00 00:17:41
Pakua
Datto Sues Slide: A Deep Dive into Trade Secrets and MSP Market Implications

Datto Sues Slide: A Deep Dive into Trade Secrets and MSP Market Implications

Full transcript and links to extended interviews is at https://businessof.tech/podcast/datto-sues-slide-2025/

What happens when a founder...

2025-10-06 10:00:00 00:30:02
Pakua
AI-First Strategies: Transforming Businesses with Customized Solutions and Measurable Outcomes with Mal Vivek

AI-First Strategies: Transforming Businesses with Customized Solutions and Measurable Outcomes with Mal Vivek

Mal Vivek, founder and CEO of Zeb, discusses the rapid growth of her firm, which has become a leader in digital and AI transformation. Zeb has establi...

2025-10-05 06:00:00 00:19:44
Pakua
AI and Cloud Marketplaces: $430B Partner Opportunities by 2030 Amid Industry Shifts

AI and Cloud Marketplaces: $430B Partner Opportunities by 2030 Amid Industry Shifts

Diving into the evolving landscape of the partner ecosystem, the discussion centers around three major forces shaping the industry by 2030. First, clo...

2025-10-04 06:00:00 00:36:08
Pakua
AI Browser War: Perplexity Goes Free, U.S. Cybersecurity Law Expires, Apple Eyes Intel Investment

AI Browser War: Perplexity Goes Free, U.S. Cybersecurity Law Expires, Apple Eyes Intel Investment

Perplexity has made a significant move by dropping the price of its AI browser, Comet, from $200 a month to free, igniting what could be an AI browser...

2025-10-03 21:00:00 00:16:06
Pakua
Microsoft Faces Backlash Over Windows 10 Updates as AI Tools Reshape Business Strategies"

Microsoft Faces Backlash Over Windows 10 Updates as AI Tools Reshape Business Strategies"

Small to medium-sized businesses (SMBs) are significantly increasing their technology budgets, focusing on strategic investments that support long-ter...

2025-10-02 21:00:00 00:16:17
Pakua
AI Sprawl, Workslop Risks, Translation Disruption, and Vendors Creeping into MSP Services

AI Sprawl, Workslop Risks, Translation Disruption, and Vendors Creeping into MSP Services

Artificial intelligence is reshaping the technology services landscape, with leading reports from IDC, Gartner, and new offerings from ServiceNow poin...

2025-10-01 21:00:00 00:17:35
Pakua
California's AI Law, Malicious MCP Server, Microsoft Marketplace Overhaul & VMware Migration

California's AI Law, Malicious MCP Server, Microsoft Marketplace Overhaul & VMware Migration

The episode starts with the passage of California's groundbreaking AI transparency law, marking the first legislation in the United States that mandat...

2025-09-30 21:00:00 00:16:11
Pakua
IT Services Near $3 Trillion Growth: AI, Cloud, and Legacy Systems Drive Change

IT Services Near $3 Trillion Growth: AI, Cloud, and Legacy Systems Drive Change

The global IT services market is projected to grow significantly, reaching nearly $3 trillion by 2033, driven by the increasing adoption of cloud serv...

2025-09-29 21:00:00 00:14:26
Pakua
Aiceberg's Approach: Using Machine Learning to Protect Generative AI from Cyber Threats

Aiceberg's Approach: Using Machine Learning to Protect Generative AI from Cyber Threats

Alexander Schlager, CEO of Aiceberg.ai, discusses the intersection of artificial intelligence (AI) and cybersecurity, emphasizing the importance of se...

2025-09-28 06:00:00 00:19:48
Pakua
AI Growth for MSPs Stalls as 95% of Projects Fail; Microsoft & Apple Face EU Regulatory Changes

AI Growth for MSPs Stalls as 95% of Projects Fail; Microsoft & Apple Face EU Regulatory Changes

Managed service providers (MSPs) are experiencing significant growth driven by interest in artificial intelligence (AI), with 92% reporting an uptick...

2025-09-27 08:41:18 00:14:44
Pakua
Navigating AI Governance: Trust, Accountability, and the Future of Responsible Tech

Navigating AI Governance: Trust, Accountability, and the Future of Responsible Tech

Art Kleiner, co-author of "The AI Dilemma" and Principal at Kleiner Powell International, discusses the complexities of AI governance, trust, and acco...

2025-09-27 06:00:00 00:45:54
Pakua
AI Transforms Tech Jobs, Productivity Losses Cost Billions, and Diversity in IT Leadership Stalls

AI Transforms Tech Jobs, Productivity Losses Cost Billions, and Diversity in IT Leadership Stalls

Generative AI is significantly transforming technology jobs, particularly by automating repetitive tasks such as coding and data processing. A recent...

2025-09-25 21:00:00 00:17:53
Pakua
CMMC Audits Expose Export Violations; Congress Tests AI; Cybersecurity Faces New AI Threats

CMMC Audits Expose Export Violations; Congress Tests AI; Cybersecurity Faces New AI Threats

The Defense Department's Cybersecurity Maturity Model Certification (CMMC) effort has uncovered that many contractors are unaware of export control vi...

2025-09-24 21:00:00 00:12:01
Pakua
Americans Anxious About AI, NVIDIA's $100B Investment in OpenAI, and New MSP Automation Tool

Americans Anxious About AI, NVIDIA's $100B Investment in OpenAI, and New MSP Automation Tool

Americans are increasingly anxious about artificial intelligence (AI), with a recent Pew Research Center study revealing that 50% of participants expr...

2025-09-23 21:00:00 00:14:38
Pakua
Fed Cuts Rates, AI Spending Soars to $1.5T, and NVIDIA Invests $5B in Intel for Custom Chip

Fed Cuts Rates, AI Spending Soars to $1.5T, and NVIDIA Invests $5B in Intel for Custom Chip

NVIDIA has made a significant move by investing $5 billion in Intel, acquiring approximately 4% ownership of the company. This partnership aims to co-...

2025-09-22 21:00:00 00:13:04
Pakua
Mastering Brand Differentiation: Strategies for IT Services in a Crowded Market with Angelo Ponzi

Mastering Brand Differentiation: Strategies for IT Services in a Crowded Market with Angelo Ponzi

Angelo Ponzi, a seasoned marketing strategist with over 30 years of experience, discusses the challenges of brand differentiation in the crowded manag...

2025-09-21 06:00:00 00:19:43
Pakua
AI Reshaping Tech: Corporate Overhauls, Cyber Resilience, and the Battle Over Software Support

AI Reshaping Tech: Corporate Overhauls, Cyber Resilience, and the Battle Over Software Support

AI-driven transformation is underway as over half of tech and media firms plan major organizational restructures to integrate artificial intelligence,...

2025-09-19 21:00:00 00:16:28
Pakua
Travis Springer on Building Client Relationships and Adapting MSP Strategies Post-COVID

Travis Springer on Building Client Relationships and Adapting MSP Strategies Post-COVID

Travis Springer, president of Sagiss, a managed services provider based in Dallas, shares insights into his leadership journey and the unique approach...

2025-09-18 06:00:00 00:20:11
Pakua
OpenAI's Developer Mode Launch, Microsoft Copilot Free Access, and AI Licensing Chaos

OpenAI's Developer Mode Launch, Microsoft Copilot Free Access, and AI Licensing Chaos

OpenAI has launched a beta version of Developer Mode for ChatGPT, which allows developers to utilize full read and write support for model context pro...

2025-09-17 21:00:00 00:17:15
Pakua
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