Workplace English Podcast - Workplace English Training E-Platform
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Workplace English Podcast - Workplace English Training E-Platform
Online Business English Training
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BEP42: Clarifying and Confirming Instructions
When you’re given verbal instructions, it’s essential that you clarify anything you don’t understand or are unclear about. Even if you feel you’ve und...
BEP 67: Saying 'No' in the Right Way
Introduction
Most of us find it difficult to say ‘no’ when someone asks us for a favour, don’t we? It’s difficult to say ‘no’ when you know some...
BEP 39: Entertaining: Practical English in a Bar and Restaurant
Entertaining is considered an important aspect of business communication. Not all professional interactions take place in an office environment, and k...
BEP 53: Making Comparisons
A common task in business is to compare things such as costs, service, reliability, performance, etc. It's only through making comparisons that we can...
BEP32: Small Talk Before a Business Meeting
“Results depend on relationships. That’s what Don Petersen says. He is the ex-CEO of America’s Ford Motor Company. You will find that being able to ma...
BEP 10 – Describing Charts and Trends
A good graph, diagram or chart can bring your presentation to life. Remember that "a picture can paint a thousand words".
Putting graphical info...
BEP 76: Conversation Techniques
INTRODUCTION
In this podcast lesson, we’ll be looking at a number of useful techniques to help to you develop a conversation.
When you are...
BEP 58: Teleconferencing: Communication Problems
In the modern business world, teleconferencing is an essential means through which business associates in different places communicate with each other...
BEP 23: Questioning Techniques
In this podcast lesson we're going to focus on questioning techniques once again. Questioning is the most important way of exchanging information in b...
BEP 94: Complimenting Someone at Work
Introduction
What is a compliment? If you say something nice about someone, that’s a compliment. You can “pay someone a compliment” by telling t...
BEP 63: Business Presentations - Referring to Visual Aids
It is said that a picture is worth a thousand words, and this is certainly true of business presentations in which a graph, table or image can present...
BEP 73: Making Polite Requests
Introduction
In business, we often have to ask someone to do something for us. There are many different ways of making requests in English; some...
BEP 47: Business Presentations - Handling Questions
At some point in your presentation you will be expected to answer questions from your audience. They might have some important questions that need to...
BEP 68: Telephoning - Checking Back and Confirming
Introduction
Talking on the telephone is a skill that you can develop by paying attention to the different things that you have to remember.
BEP 09 - Reporting on Progress
In meetings and teleconferences a common task is to update participants on the progress of a project or your area of responsibility. In this podcast l...
BEP 80: Passing on Telephone Messages to Clients
Introduction
Remember when passing on messages to clients, details are very important. It does no good to relay a message if you’ve forgotten th...
BEP 28: Structuring a Business Presentation
The introduction to a presentation is a very important - perhaps the most important part of the presentation. This is the first impression that your a...
BEP 49: Business Negotiations - Concluding a Deal
Concluding a deal is the final part of a business negotiation, and often takes place after several talks and discussions have been held to negotiate e...
BEP 79: Small Talk with Colleagues
Introduction
Many of you will be working for international companies where you come into daily contact with foreigners, some of whom will be nat...
BEP 51: Talking About Your Work
In this lesson, we’re going to be looking at the language to use when talking about your job. We’re not going to focus on vocabulary, though. Here, we...